Attendees include

Data Analytics

Telcos struggle today to easily identify, extract and analyze meaningful data from the massive cache they own.

TM Forum’s Data Analytics Program is working to help organizations make the best use out of business intelligence and data analytics tools in the enterprise-wide activities of revenue management and customer experience management.  The focus of the work is on bridging the gap between ‘raw’ Data Analytics technology and the specific business needs of your company.

Areas of focus at Action Week:

  • Data Analytics Toolkits:  identifying and building the highest value foundational business models, user stories, best practices, tools and reference architectures (e.g. Analytics and Big Data Repository –ABDR, Data Analytics Maturity Models, Data Governance and Data Management best practices, etc.)
  • Trust/Customer Analytics related to Best Practices, User Stories, Trust, Privacy and Security (e.g. Fraud Analytics)
  • IoE/Customer Analytics related to Internet of Everything (User Stories, Business Scenarios, Data as a product, Omnichannel in an IoE scenario, customer experience analytics related to digital assistants and artificial intelligence –AI, etc.)

FULL AGENDA HERE

Project Topics by Day

Monday, February 6
ABDR – The Big Data Dictionary

  • Mapping ABDR (Analytics and Big Data Repository—the Big Data Dictionary) entities to SID
  • Overall Structure discussions: Technical dictionary including volatile fields & taxonomy coverage next steps
  • Prioritization and development of new big data entities

Data Analytics & Trust – Cross-Team Brainstorming and Discussion

  • Define next generation CSP requirements of data governance and management:
  • Trust, Security, Privacy and Revenue Management

Tuesday, February 7
Data Analytics & Trust – Cross-Team Brainstorming and Discussion

  • Define next generation CSP requirements of data governance and management:
  • Trust, Security, Privacy and Revenue Management
  • Data Governance, Management and Fraud Analytics
  • Address needs and next steps related to eTOM process mapping

Wednesday, February 8
Catalyst Work
Data Analytics & Trust – Cross-Team Brainstorming and Discussion

  • Trust, Security, Privacy and Revenue Management continued
  • Role of Customer Analytics within Trust
  • Data Governance, Management and Fraud Analytics continued

Thursday, February 9
Data Analytics & Trust – Cross-Team Discussion and Deliverables Readout

  • Trust, Security, Privacy and Revenue Management continued
  • Role of Customer Analytics within Trust
  • Data Governance, Management and Fraud Analytics continued

Who Is Going To Be There ?

Types of Companies:
Service providers; Data Management, Consultants, Suppliers, Enterprises

Individuals:
Chief Marketing Officer, Chief Customer Officer, Chief Data Officer, Senior VPs, VPs, Senior Managers, Managers, Directors, Heads, General Managers of, Marketing, Analytics, Futurists, Risk Analysts, Business Intelligence, Sales

Who Is Already Involved?

3 steps to make a difference

Connect

Register for Action Week

Register Here

Collaborate

with technical experts, mentors and industry leaders

Create

solution and strategies that can be applied to your business

Join a project

Other Key Topics being covered