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Digital Maturity Model

Digital transformation is a ‘must-do’ for companies to compete and survive in the future marketplace. Delivering that change and being responsible for it is a demanding job and being equipped with tools for measuring your current level of digital maturity, your target state and how you can specify wider transformational or bespoke improvement activity is why the TM Forum creates the environment that it does, to collaborate best practice and learning across both CSP and CSP supply -side communities.

Building on added value into the Digital Maturity Model (DMM) launched at TM Forum Live! In Nice, the resultant outputs (requiring further collaborative work post Vancouver) will deliver pragmatic tools that can be utilized by a Program Delivery Director and their team to specify and deliver digital transformation across their organization.

Areas of focus at Action Week:

  • Help scope, define, design and deliver digital transformation objectives
  • Learn what requirements are needed to deliver a successful digital transformation
  • How to use the DMM tool for digital transformation scoping and targeting for business improvement
  • How enhanced customer experience through utility of the customer dimension of the DMM leads to increased revenues/reduced churn

Who is going to be there?

Types of Companies:
Service Providers of all kinds; Consultants, Suppliers, Enterprises

Individuals:
Process experts; information and data modeling experts; Frameworx domain experts; those wishing to understand or manage TM Forum assets

Why Take Part?

  1. Be part of the group that defines the digital transformation framework and maturity model
  2. Join key thought leaders from our Agile, Open Digital and Customer Centricity strategic programs
  3. Examine the key domains of digital transformation, and explore how a maturity model may help your organization
  4. Interact with all project teams as the evolution of the Digital maturity model will influence and be influenced by all the collaborative work TM Forum does

Who Is Already Involved?

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